A series of tutorial videos on home nursing skills produced last year by Mennonite Christian Hospital in Hualien City, Taiwan, were recently made available in Indonesian, in an effort to break down communication barriers between Taiwanese employers and migrant domestic caregivers.
A total of 15 demonstration videos on home care, including nasogastric tube feeding, in-bed bathing, turning and positioning bedridden patients, and so on are now available online in Indonesian as well as Mandarin, The Liberty Times reported.
According to a United Daily News report, Siti, the voice talent on the Indonesian-language videos, said it would have been fantastic if the videos had been available earlier.
Now a housewife married to a Taiwanese man, the former domestic caregiver recalled the challenges she faced when she arrived in Taiwan as a novice who had to face a lot of communication failures due to the language barrier.
In addition, since she was a bit clumsy having lacked adequate professional home-care skills and practice, Siti said she got tired very easily and was misunderstood as a lazy employee by her boss at first.
According to the Ministry of Labor, as of the end of September, there were 6,348 foreign workers in Hualien county, 40% of them from Indonesia. Up to 70% of these Indonesian migrant workers are currently serving as domestic caregivers.